Communiqués

13/02/17 Incontact : LanguageLine Empowers Relationships with inContact Voice-as-a-Service PU
10/02/17 Incontact : What to Expect at ICUC 2017 at NICE Interactions PU
07/02/17 Incontact : How inContact Enables Better Social Customer Service PU
31/01/17 Incontact : Zebra Technologies Expands Global Customer Service With inContact PU
25/01/17 Incontact : What is Workforce Engagement Management? PU
24/01/17 Incontact : Ensuring a Successful Go-Live Launch for Your Call Center Technology PU
10/01/17 Incontact : How to Develop “ESP” For Proactive Customer Service PU
19/12/16 Incontact : How to Leverage Six Sigma to Improve Customer Experience PU
15/12/16 Incontact : 6 Keys to Successful Contact Center Technology Change Management PU
12/12/16 Incontact : Are Your Contact Center Agents Empowered to Provide Great Customer Service? PU
30/11/16 Incontact : Average Handle Time (AHT) Best Practices PU
29/11/16 Incontact : Why Workforce Optimization is No Longer Optional For Your Contact Center PU
28/11/16 Incontact : Registration Open for Blockbuster ICUC in May 2017 PU
23/11/16 Incontact : To Err is Human PU
16/11/16 Speech Analytics: Mining Your Interactions for Customer Service Gold PU
16/11/16 Incontact : 5 Ways to Improve Call Center Agent Productivity PU
16/11/16 Incontact : Which Channels do Customers Trust the Most? PU
16/11/16 Incontact : 4 Strategies for Training Contact Center Agents PU
14/11/16 NICE : Announces Closing of inContact Acquisition BU
17/09/16 Incontact : eCommerce Retailer Migrates 1,000 Contact Center Agents to the inContact Customer Interaction Cloud PU
28/05/16 Brodsky & Smith, LLC Announces Investigation of The Board of Directors of inContact, Inc. BU
25/05/16 Levi & Korsinsky, LLP Announces Investigation as to Whether the Sale of inContact, Inc. to NICE Systems Ltd. is Fair to Shareholders BU
24/05/16 Brower Piven Commences an Investigation into the Proposed Sale of inContact, Inc. and Encourages Shareholders to Contact the Firm for Additional Information BU
20/05/16 Levi & Korsinsky, LLP Announces Investigation as to Whether the Sale of inContact, Inc. to NICE Systems Ltd. is Fair to Shareholders BU
20/05/16 SHAREHOLDER NOTICE: Faruqi & Faruqi, LLP Announces the Investigation of inContact, Inc. (SAAS) Over the Proposed Sale of the Company to NICE Systems Ltd. BU
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