Profil
Yu Chen is the founder of Potluck Technologies (2021), Jigsaw Labs (2021), and Angels Vc (2020) where she holds the title of Founding Member.
She is currently an Advisor at Cornell University and TBD Angels LLC.
Ms. Chen's former position was as a Client Solutions Consultant at UTOPY, Inc. from 2006 to 2008.
She received her undergraduate degree from Massachusetts Institute of Technology and her MBA from Anderson School of Management.
Postes actifs de Yu Chen
| Sociétés | Poste | Début |
|---|---|---|
TBD Angels LLC
 TBD Angels LLC Investment ManagersFinance TBD Angels LLC (TBD Angels) is a venture capital firm founded in 2020 by Jason Burke and Joshua Summers. The firm is headquartered in Boston, Massachusetts. | Consultant / Advisor | 01/01/2019 |
| Angels Vc | Fondateur | 01/01/2020 |
Cornell University
 Cornell University Other Consumer ServicesConsumer Services Cornell University is an educational institution that offers undergraduate and post graduate programs. It was founded in 1865 and is based in Ithaca, NY. | Consultant / Advisor | - |
Anciens postes connus de Yu Chen
| Sociétés | Poste | Fin |
|---|---|---|
UTOPY, Inc.
 UTOPY, Inc. Miscellaneous Commercial ServicesCommercial Services UTOPY's mission is to drive measurable gains in customer care, operational performance and consumer loyalty through changing processes and people's behavior using domain-specific solutions powered by speech analytics. UTOPY's proven Performance Optimization and Customer Intelligence solutions are award-winning, and their customers are Fortune 500 leaders in their respective industries. UTOPY was founded in 1999 to help companies utilize the previously untapped 'voice of the customer' to drive enterprise performance. They analyze the phone conversations taking place between companies and customers and then deliver unparalleled insight and recommendations for performance improvement through scorecards, alerts, analytics and reports proactively delivering actionable information and recommendations directly to the people who can make an impact on improving the most critical Key Performance Indicators. UTOPY offers enterprise decision makers an incomparable window into contact center performance and customer and prospect behavior. In an age when most companies communicate with customers remotely (solely over the phone or via the web), the phone becomes the last remaining human bridge to the customer and the information and analysis provided by UTOPY are invaluable. The UTOPY team holds significant expertise in understanding and improving business processes and the customer experience. The entire UTOPY team is dedicated to their customers' success and focused on enhancing enterprise performance and bringing companies closer to their customers. | Consultant / Advisor | 31/12/2008 |
Formation de Yu Chen
| Massachusetts Institute of Technology | Undergraduate Degree |
| Anderson School of Management | Masters Business Admin |
Expériences
Fonctions occupées
Relations
Relations au 1er degré
Entreprises liées au 1er degré
Homme
Femme
Administrateurs
Exécutifs
Sociétés liées
| Entreprise privées | 3 |
|---|---|
UTOPY, Inc.
UTOPY, Inc. Miscellaneous Commercial ServicesCommercial Services UTOPY's mission is to drive measurable gains in customer care, operational performance and consumer loyalty through changing processes and people's behavior using domain-specific solutions powered by speech analytics. UTOPY's proven Performance Optimization and Customer Intelligence solutions are award-winning, and their customers are Fortune 500 leaders in their respective industries. UTOPY was founded in 1999 to help companies utilize the previously untapped 'voice of the customer' to drive enterprise performance. They analyze the phone conversations taking place between companies and customers and then deliver unparalleled insight and recommendations for performance improvement through scorecards, alerts, analytics and reports proactively delivering actionable information and recommendations directly to the people who can make an impact on improving the most critical Key Performance Indicators. UTOPY offers enterprise decision makers an incomparable window into contact center performance and customer and prospect behavior. In an age when most companies communicate with customers remotely (solely over the phone or via the web), the phone becomes the last remaining human bridge to the customer and the information and analysis provided by UTOPY are invaluable. The UTOPY team holds significant expertise in understanding and improving business processes and the customer experience. The entire UTOPY team is dedicated to their customers' success and focused on enhancing enterprise performance and bringing companies closer to their customers. | Commercial Services |
TBD Angels LLC
TBD Angels LLC Investment ManagersFinance TBD Angels LLC (TBD Angels) is a venture capital firm founded in 2020 by Jason Burke and Joshua Summers. The firm is headquartered in Boston, Massachusetts. | Finance |
| Angels Vc |