William W. Robinson

Witness Systems provides performance optimization software that companies use to capture customer contact data and improve workforce performance. Witness Systems' eQuality suite includes performance analysis, e-learning, and Voice over Internet Protocol (VoIP)-based recording and analysis applications that synchronize customer communications across phone and Web channels, enabling companies to offer clients more personalized assistance. Designed for customer contact centers, the company's software can record specific interactions by telephone, Web chat, or e-mail, and sort them according to business-driven criteri

Part of SAP SE, Business Objects UK Ltd. is a provider of enterprise software applications and business solutions. The company is based in Maidenhead, UK. The British company was founded by John Nicholas Powell.

Alfresco Software, Inc. engages in the provision of software solutions. It offers Alfresco content services, Alfresco governance services, and Alfresco cloud (PaaS). The company was founded by John Newton and John Nicholas Powell in 2005 and is headquartered in Wellesley, MA.

inContact, Inc. provides cloud contact center software solutions. The firm offers Omni channel routing, analytics, workforce optimization, automation, AI and open cloud foundation products. Its services include business consulting, professional, customer support and training services. The company was founded by Kenneth D. Krogue and Paul Jarman in 1997 and is headquartered in Sandy, UT.