Robert W. Warfield
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Profil
Robert W.
Warfield has been Chief Technology Officer of Callidus Software, Inc. since February 2007.
He was Senior Vice President of Engineering and Chief Technology Officer for Callidus Software from July 2004 to February 2007 and Vice President of Engineering from December 2001 to July 2004.
From 1998 to 2001, Mr. Warfield was Executive Vice President of Products and Services and Chief Technology Officer for iMiner.
From 1997 to 1998, he was Vice President of Research and Development for Rational Software and Vice President of Research and Development and Chief Technology Officer for Integrity QA Software from 1996 to 1997.
Mr. Warfield received a BA degree in Computer Science from Rice University.
Anciens postes connus de Robert W. Warfield
| Sociétés | Poste | Fin |
|---|---|---|
Helpstream, Inc.
 Helpstream, Inc. Miscellaneous Commercial ServicesCommercial Services Helpstream is the first company in the world to deliver a truly social customer service and relationship management system. Its products are for companies that need more effective ways to service their customers and build outstanding customer relationships. Helpstream enables companies to stop deflecting and start engaging with their customers like never before. Helpstream is designed and developed by a team of experienced professionals with extensive experience in customer service and relationship management solutions. They set out to build a product that would deliver orders of magnitude improvements in service effectiveness and customer satisfaction. They wound up with a set of products that represent a whole new way of thinking about Customer Relationship Management (CRM). Unlike sales-focused CRM systems, Helpstream is built specifically for Web-driven customer service and support. What's the difference? Most CRM systems in place today are centered on process management, and the only relationships being managed effectively are the relationships between sales representatives and their quotas. They came to the conclusion that companies need to leave behind the illusion of managing customers and instead engage customers on their own terms, as members of a large, vibrant, and self-supporting community. Through the extensive use of social Web technologies deeply integrated with modern customer service and collaboration processes and workflows, Helpstream changes the way companies are able to interact with their customers. Helpstream centers customer interaction not on issue resolution, but on the customer. It connects customers with information, with each other, and it drives effective customer engagement across all business functions. Perhaps most important, Helpstream gives you an opportunity to participate in the conversation, generate positive word of mouth, and extend your brand to include exceptional service. Helpstream's SaaS design makes it fast to deploy, easy to use and affordable. It can be deployed as an integrated complement to existing systems or completely replace what you're using today. Helpstream has over 100 customers in various industries including high tech, government, healthcare, financial- and professional-services. Helpstream is a private, venture capital-backed company headquartered in Mountain View, California. | Corporate Officer/Principal | 10/11/2010 |
| CALLIDUS SOFTWARE INC. | Directeur Technique/Scientifique/R&D | 15/08/2007 |
Rational Software Corp.
 Rational Software Corp. Packaged SoftwareTechnology Services Rational Software Corp. provides software development tools and services. Its software provides open, industry standard tools, best practices and services for developing business applications and building software products and systems, including embedded software for devices such as cell phones and medical systems. The company was co-founded by Paul D. Levy and Michael T. Devlin in 1980 and is headquartered in Cupertino, CA | Directeur Technique/Scientifique/R&D | 01/01/1998 |
Integrity QA Software
 Integrity QA Software Packaged SoftwareTechnology Services Part of International Business Machines Corp., Integrity QA Software develops software. The company is based in Campbell, CA. Integrity QA Software was acquired by Pure Atria Corp., part of International Business Machines Corp. from July 30, 1997 on February 03, 1997 for $43 million. | Directeur Technique/Scientifique/R&D | 01/01/1997 |
Formation de Robert W. Warfield
| Rice University | Undergraduate Degree |
Expériences
Fonctions occupées
Relations
Relations au 1er degré
Entreprises liées au 1er degré
Homme
Femme
Administrateurs
Exécutifs
Sociétés liées
| Entreprise privées | 4 |
|---|---|
Rational Software Corp.
Rational Software Corp. Packaged SoftwareTechnology Services Rational Software Corp. provides software development tools and services. Its software provides open, industry standard tools, best practices and services for developing business applications and building software products and systems, including embedded software for devices such as cell phones and medical systems. The company was co-founded by Paul D. Levy and Michael T. Devlin in 1980 and is headquartered in Cupertino, CA | Technology Services |
Callidus Software, Inc.
 Callidus Software, Inc. Packaged SoftwareTechnology Services Callidus Software, Inc. provides cloud-based sales, marketing, learning and customer experience solutions. It offers a suite of Software-as-a-Service solutions that identifies leads, trains personnel, implements territory and quota plans, enables sales forces, automates configuration pricing and quoting, manages contracts, streamlines sales compensation, captures customer feedback, and provides predictive analytics for competitive advantage. The firm’s products include sales performance management, sales automation, execution and customer engagement. The company was founded in 1996 and is headquartered in Dublin, CA. | Technology Services |
Integrity QA Software
Integrity QA Software Packaged SoftwareTechnology Services Part of International Business Machines Corp., Integrity QA Software develops software. The company is based in Campbell, CA. Integrity QA Software was acquired by Pure Atria Corp., part of International Business Machines Corp. from July 30, 1997 on February 03, 1997 for $43 million. | Technology Services |
Helpstream, Inc.
Helpstream, Inc. Miscellaneous Commercial ServicesCommercial Services Helpstream is the first company in the world to deliver a truly social customer service and relationship management system. Its products are for companies that need more effective ways to service their customers and build outstanding customer relationships. Helpstream enables companies to stop deflecting and start engaging with their customers like never before. Helpstream is designed and developed by a team of experienced professionals with extensive experience in customer service and relationship management solutions. They set out to build a product that would deliver orders of magnitude improvements in service effectiveness and customer satisfaction. They wound up with a set of products that represent a whole new way of thinking about Customer Relationship Management (CRM). Unlike sales-focused CRM systems, Helpstream is built specifically for Web-driven customer service and support. What's the difference? Most CRM systems in place today are centered on process management, and the only relationships being managed effectively are the relationships between sales representatives and their quotas. They came to the conclusion that companies need to leave behind the illusion of managing customers and instead engage customers on their own terms, as members of a large, vibrant, and self-supporting community. Through the extensive use of social Web technologies deeply integrated with modern customer service and collaboration processes and workflows, Helpstream changes the way companies are able to interact with their customers. Helpstream centers customer interaction not on issue resolution, but on the customer. It connects customers with information, with each other, and it drives effective customer engagement across all business functions. Perhaps most important, Helpstream gives you an opportunity to participate in the conversation, generate positive word of mouth, and extend your brand to include exceptional service. Helpstream's SaaS design makes it fast to deploy, easy to use and affordable. It can be deployed as an integrated complement to existing systems or completely replace what you're using today. Helpstream has over 100 customers in various industries including high tech, government, healthcare, financial- and professional-services. Helpstream is a private, venture capital-backed company headquartered in Mountain View, California. | Commercial Services |