Richard W. Cotter

Apropos Technology, Inc. develops and markets multi-channel interaction management application. The company provides software that manages and monitors customer interaction through communication media such as e-mail, web and voice. Its software is used by customer service call centers, sales and marketing communications and combines internet and telephone functions to let customer service representatives communicate by telephone, email, fax and web. The company was founded in 1989 and is headquartered in Oakbrook Terrace, IL.