Mark Smith

Chordiant Software Inc. solutions automate and manage operational business processes for leading service-driven global organizations in retail finance, telecommunications and consumer direct industries. Chordiant orchestrates the unique processes of an organization from the point of customer interaction, through the front and back offices to multiple transactional systems, corporate applications and data stores

Part of Oracle Corp., Innovative Computer Concepts, Inc. is a company that provides spare parts management software. The company is based in Bessemer, AL. The company was founded by James D. St. Jean. Innovative Computer Concepts was acquired by The Vantive Corp. on August 29, 1997 for $18.94 million.

Part of Pegasystems, Inc., White Spider Software, Inc. designs and develops knowledge management and e-commerce software solutions. The company is based in Francestown, NH. The company was founded by James D. St. Jean. White Spider Software was acquired by Chordiant Software, Inc., part of Pegasystems, Inc. from April 22, 2010 on July 20, 2000 for $8.57 million.

Meltwater News US, Inc. develops online business management software solutions. Its products include meltwater news, buzz and press. The company was founded by Jorn Lyseggen in 2001 and is headquartered in San Francisco, CA.

JitterJam is a web-based Social CRM system that helps businesses and brands Turn Conversations into customers. JitterJam combines social media monitoring, an intelligent contact database and a multi-channel digital marketing platform into a single, integrated system. Consumer-facing businesses, brands, agencies and consultants are using JitterJam to capture relevant conversations on the social web and turn them into lasting, trusted customer relationships with new opportunities for revenue growth. Founded in 2008, JitterJam is headquartered in Bedford, NH.