Communiqués

03/08 EGain Points to AI KnowledgeOps as Key to AI Governance at Ai4 2026 AQ
30/07 EGain to Present at the Oppenheimer 29th Annual Technology, Internet and Communications Conference on August 11, 2026 AQ
21/07 EGain désigné Leader dans le tout premier Magic Quadrant™ de Gartner® consacré aux systèmes de gestion des connaissances pour le service client GL
20/07 EGain Named a Leader in the First-Ever Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems GL
25/06 EGain annonce le lancement d’un agent IA pour Zoom Contact Center GL
24/06 EGain Announces AI Agent for Zoom Contact Center GL
23/06 EGain Declares the End of Ungoverned Healthcare AI AQ
23/06 EGain et Deloitte publient une étude conjointe et des recommandations sur la crise des connaissances à 9 000 milliards de dollars qui menace les entreprises GL
22/06 EGain and Deloitte Publish Joint Research and Recommendations on the $9 Trillion Knowledge Crisis Facing Enterprises GL
18/06 EGain : June 18eGain and Deloitte Publish Joint Research and Recommendations on the $9 Trillion Knowledge Crisis Facing Enterprises eGain Press Release PU
14/05 EGain : May 14eGain Reports Third Quarter 2026 Results Highlighting Accelerating AI Knowledge Demand and Improved Profitability eGain Press Release PU
14/05 EGain: Fiscal Q3 Earnings Snapshot AQ
14/05 EGain Reports Third Quarter 2026 Results Highlighting Accelerating AI Knowledge Demand and Improved Profitability AQ
07/05 EGain Evaluator fournit désormais une assurance qualité continue des réponses générées par l’IA GL
07/05 EGain AI Agent renforce son intégration à Salesforce Service Cloud grâce à la connaissance contextuelle et à l’assistance IA GL
07/05 EGain lance AI Agent IVA pour un service client conversationnel et précis GL
07/05 EGain lance Agentic Studio avec orchestration multi-agents pour la résolution autonome des demandes clients GL
06/05 EGain to Announce Fiscal 2026 Third Quarter Financial Results on May 14, 2026 AQ
06/05 EGain Launches AI Agent IVA to Deliver Accurate, Conversational Customer Service GL
06/05 EGain AI Agent Deepens Salesforce Service Cloud Integration with Contextual Knowledge and AI Assistance GL
06/05 EGain Launches Agentic Studio with Multi-Agent Orchestration to Autonomously Resolve Customer Requests GL
06/05 EGain Evaluator Now Brings Continuous Quality Assurance to AI-Generated Answers GL
30/04 EGain parmi les finalistes des National AI Awards 2026 dans deux catégories GL
30/04 EGain Named Finalist in Two Categories at the National AI Awards 2026 GL
26/03 EGain Appoints Knowledge Management Veteran, Steve Pappas as Head of Innovation AQ
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